Bella Vista Health Center

Privacy Policy

Your privacy matters to us. Learn how information may be collected, used, and protected when you visit our website or communicate with our team.

Effective Date: November 4, 2026
Bella Vista Health Center is committed to respecting your privacy and handling personal information responsibly. This Privacy Policy explains our practices regarding information collected through our website and related online communications.

1. Information We May Collect

When you visit our website, contact our team, request information, or submit an online inquiry, certain information may be collected. Depending on how you interact with our website, this may include:

  • Contact information, such as your name, email address, and telephone number.
  • Information you voluntarily provide when submitting an inquiry or requesting a tour.
  • Communications you send to our team through available website forms or contact methods.
  • Technical information, such as your IP address, browser type, device information, and website activity.
  • Cookie identifiers and similar online tracking information, depending on your privacy preferences.
Important: Please do not submit medical records, detailed medical histories, Social Security numbers, financial account information, or other sensitive personal information through general website inquiry forms.

2. How We Use Information

Information collected through our website may be used for legitimate business and operational purposes, including:

  • Responding to questions and requests for information.
  • Helping prospective patients and families learn about our services.
  • Coordinating tour requests and general inquiries.
  • Operating, maintaining, and improving our website.
  • Monitoring website performance and understanding how visitors use our pages.
  • Maintaining website security and preventing fraudulent or unauthorized activity.
  • Complying with applicable legal and regulatory requirements.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to support essential website functions, remember preferences, understand website traffic, and, where enabled, measure the effectiveness of online communications or advertising.

Essential Cookies

These technologies are necessary for certain website functions, such as security, navigation, and basic operation.

Analytics and Performance Cookies

These technologies may help us understand how visitors interact with our website, identify technical issues, and improve website performance.

Advertising and Marketing Technologies

If enabled, these technologies may be used to measure advertising performance or understand interactions with online campaigns. Their use is subject to applicable consent and opt-out requirements.

Preference Cookies

These technologies may remember choices you make, such as website preferences or cookie consent settings.

Managing Your Cookie Preferences

You can manage your cookie preferences through the cookie consent options displayed on our website. Where available, you may accept all cookies, decline non-essential cookies, or customize your preferences.

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where applicable, we recognize legally required browser-based privacy signals, including Global Privacy Control (GPC), for relevant opt-out requests.

4. Third-Party Services

Our website may rely on third-party providers to support website hosting, functionality, analytics, communications, security, and other operational services.

These providers may process certain technical or personal information as necessary to perform services on our behalf or in accordance with their own privacy practices.

Third-party services may include website infrastructure, embedded content, form services, analytics tools, and advertising measurement technologies, where applicable.

We encourage visitors to review the privacy policies of third-party services when interacting with their content or platforms.

5. When Information May Be Shared

We do not sell personal information in exchange for monetary compensation. However, certain disclosures of personal information may constitute a "sale" or "sharing" under applicable privacy laws, depending on the circumstances.

Information may be disclosed in the following circumstances:

  • To service providers and contractors supporting our website and business operations.
  • When necessary to respond to your request or provide a service you have requested.
  • When required by law, regulation, legal process, or a valid governmental request.
  • When necessary to protect our rights, safety, property, or the rights and safety of others.
  • In connection with a business transaction, where legally permitted.

We do not use this website Privacy Policy as a substitute for any separate healthcare privacy notices that may apply to patient information.

6. Healthcare Information and HIPAA

Bella Vista Health Center provides skilled nursing and rehabilitation services. Certain information collected in connection with patient care may be protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

Protected health information is handled under applicable healthcare privacy and security requirements and the facility's separate Notice of Privacy Practices, where applicable.

This website Privacy Policy addresses website-related information and does not replace the facility's Notice of Privacy Practices or explain every use and disclosure of protected health information.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We encourage visitors to avoid sending sensitive information through unsecured online channels.

8. Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, maintain security, and enforce applicable agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable.

Depending on the circumstances, these rights may include:

  • The right to know what categories of personal information are collected, used, disclosed, sold, or shared.
  • The right to request access to certain personal information.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of certain personal information.
  • The right to opt out of the sale or sharing of personal information, where applicable.
  • The right to limit certain uses and disclosures of sensitive personal information, where applicable.
  • The right not to receive discriminatory treatment for exercising applicable privacy rights.

Certain exceptions and limitations may apply, including exceptions for information governed by other privacy laws.

How to Submit a Privacy Request

To ask a question or submit a privacy-related request, please contact Bella Vista Health Center using the contact information provided below.

We may need to verify your identity before processing certain requests, as permitted or required by law.

10. Children's Privacy

This website is intended for individuals seeking information about healthcare services and is not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13 through this website without appropriate authorization.

11. External Websites and Links

Our website may contain links to third-party websites or platforms. These external websites operate independently and may have their own privacy policies and practices.

Bella Vista Health Center is not responsible for the privacy practices or content of websites that we do not operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or applicable legal requirements.

Any updates will be posted on this page along with a revised effective date. We encourage visitors to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Bella Vista Health Center:

Bella Vista Health Center
7922 Palm Street
Lemon Grove, CA 91945

Email: abigail@bellavistahealth.com

Phone: (619) 644-1000

Our team will direct your inquiry to the appropriate person for assistance with privacy-related questions and requests.

Bella Vista Health Center
Compassionate Care. Personalized Recovery.
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Bella Vista Health Center
Home
About Us
Photo Gallery
Skilled Nursing Facility FAQs
Physical Therapy FAQ
Meet the Team
Testimonials
Blog
Services
Short Term Rehab
Patient Amenities
Physical Therapy
Hip Replacement Rehab
Knee Replacement Rehab
Total Joint Replacement Rehab
Orthopedic Rehabilitation
Stroke Rehabilitation Center
Speech Therapy
Occupational Therapy
Pulmonary Rehabilitation
Acute Rehabilitation
Pneumonia Rehab
Cardiac Rehab After Surgery
Finance
Careers
Contact
Schedule a Tour
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Knee Replacement Rehab
Total Joint Replacement Rehab
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Speech Therapy
Occupational Therapy
Pulmonary Rehabilitation
Acute Rehabilitation
Pneumonia Rehab
Cardiac Rehab After Surgery
Finance
Careers
Contact
Schedule a Tour
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Bella Vista Health Center

7922 Palm Street
Lemon Grove, CA, 91945
(619) 644-1000